39% of AI chatbots get pulled for hallucinations

Your AI chatbot is
lying to customers.
We'll prove it.

Upload your catalog and chat logs. In about an hour, get a report showing every hallucination — with the exact bot sentence and the catalog truth beside it.

No SDK required ≈ 1 hour delivery Money-back guarantee GDPR compliant
chat log · audited by AiVerd

Is this hoodie 100% cotton? I have a skin allergy.

Yes! Our hoodies are made from 100% organic cotton, perfectly safe for sensitive skin.

!
AiVerd audit

Hallucination flagged in your logs

Catalog says: 60% cotton, 40% polyester. Customer may return and file a complaint.

The cost of unchecked AI chatbots

0%
chatbots pulled from production due to hallucinations
Testlio
0%
customers abandon a brand after one bad bot experience
Cyara / Forrester
0%
hallucination rate in complex contexts (industry avg)
Long-context study
$3–15K
monthly loss for mid-sized stores from bot errors
Industry estimates

The problem

Your chatbot vendor
grades their own homework

Every vendor publishes “accuracy.” None measure it on your catalog. None have incentive to find their own failures.

Vendor dashboard

  • Resolution rate
  • Conversation volume
  • User satisfaction
  • Deflection rate

AiVerd measures

  • Factual accuracy vs catalog
  • Hallucination rate
  • Policy adherence
  • Revenue at risk

How it works

Three steps. About an hour.

No SDK. No developer. 5-min upload → ≈ 1 hour report.

01

Drop your data in

Export chat logs (CSV/JSON) + catalog. No SDK, no engineer, no onboarding call.

02

We cross-examine every line

Each answer checked against your catalog and policy — deterministic scanners + an LLM judge, double-verified.

03

You get the report

Every hallucination, the exact quote, the catalog truth, severity, and a prioritized fix list — as PDF.

What you get

Evidence for every claim — not a vanity score.

Each finding ships with the verbatim bot sentence, the catalog ground truth, error type, severity, and estimated revenue impact.

  • Verbatim bot quote, beside the catalog truth
  • Error type + severity for every finding
  • Hallucination rate, critical issues, revenue at risk
  • Quality Score + prioritized fixes — exportable PDF

Audit Report

· Fashion DTC · 3,247 dialogues analyzed

PDF Report

Hallucination Rate

14.2%

461 of 3,247 dialogues

Critical Issues

81

Require immediate action

Est. Monthly Loss

$3.4K

Returns + lost sales

Quality Score

D · 54

Poor — act on critical issues now

Findings

Material misrepresentation

47x

Bot claims products are "100% organic cotton" when catalog specifies cotton-polyester blend

Q: "Is this t-shirt 100% cotton?" → A: "Yes, our t-shirts are 100% organic cotton..." (Catalog: 80% cotton, 20% polyester)

Fabricated return policy

34x

Bot promises 60-day returns when actual policy is 30 days

Q: "What is your return policy?" → A: "We offer 60-day returns..." (Actual: 30 days)

Industry benchmark

Where does your bot rank?

Quality scores across audited platforms. Vendor names withheld — the only number that matters is yours.

Vendor A
92
Vendor B
89
Vendor C
86
Vendor D
83
Your bot?
run your audit →

Illustrative anonymized aggregate across audited platforms · methodology on request.

Continuous Monitoring

Watch quality climb — and prove the fixes worked.

Re-audited every month. Your dashboard tracks Quality Score, hallucination rate, and revenue at risk over time — so silent regressions can't hide.

+0
Score in 3 months
0
Hallucination rate (pt)
Quality trendlast 4 audits
May
Jun
Jul
Aug
quality score hallucination rate

Pricing

Start with one audit. Scale when ready.

Priced by Audit Points. 1 AP = 1 MB of chat-log data. Catalog included and capped by file size.

QA contractor ≈ $5,000 · internal tooling ≈ $20,000 · AiVerd from $99

On-Demand Audit

$99one-time

A one-shot quality check

  • Available Audit Points: 100 AP
  • Hallucination detection across catalog, policy, and chat logs
  • Wrong product claims detection
  • Policy and support accuracy checks
  • Evidence for every finding
  • Financial loss impact estimate
  • Quality Score for chatbot accuracy
  • Prioritized fix recommendations
  • Full report + detailed PDF
Start audit
Most popular

Continuous Monitoring

$1188/ year

Re-audited every month

  • Available Audit Points: 150 AP / month
  • Everything in On-Demand Audit
  • Quality trend dashboard
  • Monthly hallucination rate and financial loss tracking
  • Visual improvement vs prior audits
  • Historical month-by-month comparison
  • Industry benchmark access
Start monitoring

Enterprise

Let’s talk

Higher volume · multi-store

  • Available Audit Points: Unlimited
  • Everything in On-Demand Audit + Continuous Monitoring
  • Unlimited Audits
  • Higher products & dialogues limits
  • Multi-store audits
  • Multi-store Quality trend dashboard
  • Custom file-format parsers
  • Advanced benchmarking
  • Priority email support
Contact sales

Questions

Straight answers.

Why an independent audit if my vendor shows analytics?+

Conflict of interest. Vendors measure engagement and resolution — not whether the bot told the truth about your products and policies. We verify factual accuracy against your catalog.

On-Demand Audit vs Continuous Monitoring?+

On-Demand Audit ($99) is a one-time audit package with 100 AP. Continuous Monitoring ($1188/year) includes 150 AP every month plus the trend dashboard and industry benchmark — so you see whether fixes worked and catch silent regressions.

What counts toward Audit Points?+

1 AP = 1 MB of uploaded chat-log data. Catalog files are included and controlled by file-size limits, but they do not spend AP.

How accurate is the analysis?+

Deterministic catalog grounding plus an LLM judge with double-verification on critical findings, calibrated against ground-truth samples. Methodology is transparent.

How is my data handled?+

GDPR-compliant. You anonymize PII before upload, we additionally screen for it, and you control retention. Encrypted in transit and at rest.

Find out what your bot is
telling your customers.

One upload. About an hour. Every hallucination documented — with the receipts.

No credit card to see a sample report